"Shipping Status - Delivered" But Still Missing
Does your tracking say it's been delivered but you never got the package? 9 times out of 10 the package is there but maybe with a neighbor, or marked as delivered but is still with the postal carrier. If you can't find it I would suggest launchin...
This is very frustrating I'm sorry for the delay.
Has it been under a week of your order?
If so and the package is still saying in "PRE-SHIPMENT" it means it might not have made it from our office to the post-office. This is rare but does happen if the postal carrier loses the item on the w...
Where's my order? (International)
Do NOT use the USPS site for your tracking!
Use this site to track international orders: http://dm.mytracking.net/ibc/dmportalv2/externaltracking.aspx (http://dm.mytracking.net/ibc/dmportalv2/externaltracking.aspx) then enter your tracking number. It should look similar to this: (UJ041461204US)